Refund Policy

At The Boardrooms LLC (“we”, “us”, “our”), transparency and client satisfaction are core to our operations. Due to the customized and high-value nature of our AI automation services, all purchases and contracts are governed by strict terms outlined below.

By engaging our services through www.theboardrooms.net, you acknowledge that all service agreements are based on a 12-month minimum contract term, and you accept the terms of this Refund Policy in full.

General Policy

All services sold by The Boardrooms LLC are final and non-refundable once the 12-month contract is signed or initiated.
Due to the tailored setup, integrations, and training involved in each AI agent deployment, we do not offer pro-rated, partial, or full refunds for early cancellation, dissatisfaction, or unused time.
This policy applies to all services unless explicitly stated otherwise in a signed, written agreement.

Refund Eligibility — Limited Scenarios

Although our services are generally non-refundable, we will consider refund requests under the following rare circumstances:

A. Duplicate Charges

If you were accidentally billed more than once for the same subscription cycle or service, we will issue a full refund of the duplicated payment(s).

B. Non-Delivery of Service

If, for any reason not caused by you, we fail to initiate or deliver your service within 14 business days of the agreed-upon start date and no progress has been made, we will evaluate a refund or service credit upon written request.

C. Technical Failure on Our Part

If a critical and ongoing technical issue—solely within our infrastructure—renders the service entirely unusable for more than 21 consecutive business days, and all internal efforts to resolve it have failed, a partial refund may be granted at our discretion.

Non-Refundable Situations

The following conditions strictly disqualify any refund request:

Early termination or cancellation of your 12-month contract for any reason.
Dissatisfaction with results not caused by negligence or misrepresentation.
Failure to understand the nature or scope of services purchased.
Delayed onboarding due to lack of client cooperation, required input, or materials.
Unused time within the service window.
Voluntary downgrade or discontinuation of services before the contract end date.
Violation of our Terms and Conditions or Privacy Policy.
Attempting to reverse-engineer, exploit, or misuse our systems, agents, or automations.

Chargebacks & Disputes

Initiating a chargeback without contacting us first constitutes a breach of contract and:

Immediately voids your access to all services and deliverables.
Forfeits any potential refund eligibility.
May result in legal recourse for breach of agreement, especially if services were rendered.

We encourage open communication and will make reasonable efforts to resolve billing concerns if contacted directly at billing@theboardrooms.net.

Refund Request Procedure

If you believe your situation qualifies under the limited eligibility criteria, you must submit a formal request within 7 days of the incident by emailing:

📧 Theboardrooms@outlook.com
Please include:

Full name and email used at sign-up
Date of purchase and service package
A detailed explanation of the issue
Any supporting documents or screenshots

We will respond within 3–5 business days with a final determination.

Processing Time

If a refund is approved, it will be issued to your original payment method within 7–10 business days, depending on your financial institution.

Amendments

We reserve the right to update this Refund Policy at any time without prior notice. The most current version will always be available at www.theboardrooms.net/refund and will supersede previous versions. Your continued use of our Services constitutes acceptance of any changes.

Contact Information

For billing, refund, or contract-related inquiries, contact:

The Boardrooms LLC
📧 Theboardrooms@outlook.com
🌐 www.theboardrooms.net

Legal Disclaimer:
This Refund Policy does not constitute legal advice and may not reflect the specific requirements of every jurisdiction. It serves as a binding agreement between you and The Boardrooms LLC upon purchase or contractual engagement. Clients are responsible for understanding the terms prior to purchase and for complying with the contract duration.